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 The Reference Interview

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Join date : 2010-01-04
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The Reference Interview Empty
PostSubject: The Reference Interview   The Reference Interview EmptyThu May 30, 2013 4:00 pm

Determine the difference between Ready Reference and Bibliographic Search
  • Ready Reference – The information requested is readily available and relatively easy to acquire.
  • Bibliographic Search – If the information is not readily available and the patron has to return or if the information has to be emailed.

Understand the needs of the patron
  • Know what type of information the patron needs:
    1. Is it a definition, statistics, general info etc.

  • Determine the level of information the patron needs:
    1. For which course?
    2. For which lecturer?
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